REFUND POLICY

In the event that a client decides to stop/close the case prior to case completion a refund of unearned representative fees and costs shall be provided.

Time expended by the for the initial consultation and any subsequent work performed, including, but not limited to document preparation, telephone calls, research, shall be billed at the rate specified.

Time expended by the unemployment representative for the initial consultation and any subsequent work performed, including, but not limited to document preparation, telephone calls, file maintenance, meetings with client
shall be billed at the rate specified.

If a payment is made in error or for an incorrect amount, please contact us immediately for refund and/or correction.

Requests for refunds must be made in written form and emailed to us at support@flatrateappeals.com. Refunds of client funds shall be made by check and mailed to client within 30 days of request.